The Homeownership Protection Project’s certified counselors offer free counseling to homeowners in the New Orleans area around a variety of post-purchase issues.

Mortgages

• Foreclosure prevention, delinquency and default counseling
• Budget and credit counseling
• Assistance negotiating with lenders for affordable forbearance plans, loan modifications, partial claims, loan payoffs and other loan repayment options
• Assistance negotiating with lenders to release insurance claim funds
• Assistance resolving disputes over escrow accounts, late fees, and improper credit reporting
• Attorney and refinancing referrals

• Counseling on program policies, process, guidelines, and appeals
• Document requests
• Appeal and dispute resolution assistance
• Attorney referrals for successions, title clearance, and other ownership and legal concerns

Insurance

• Assistance understanding the insurance claim process and insurance policies
• Document requests
• Attorney referrals for unresolved insurance claims
• Advising on the purchase of homeowners and flood insurance

Other Recovery Issues

• Contractor advice and assistance with Attorney General and Better Business Bureau complaints
• Homestead exemption and property tax advising
• FEMA and SBA advising and appeals

Click HERE to Reach a Housing Counselor or Call (504) 596-2100