- Tools:
The Homeownership Protection Project’s certified counselors offer free counseling to homeowners in the New Orleans area around a variety of post-purchase issues.
Mortgages
- Foreclosure prevention, delinquency and default counseling
- Budget and credit counseling
- Assistance negotiating with lenders for affordable forbearance plans, loan modifications, partial claims, loan payoffs and other loan repayment options
- Assistance negotiating with lenders to release insurance claim funds
- Assistance resolving disputes over escrow accounts, late fees, and improper credit reporting
- Attorney and refinancing referrals
Insurance
- Assistance understanding the insurance claim process and insurance policies
- Document requests
- Attorney referrals for unresolved insurance claims
- Advising on the purchase of homeowners and flood insurance
Other Recovery Issues
- Contractor advice and assistance with Attorney General and Better Business Bureau complaints
- Homestead exemption and property tax advising
- FEMA and SBA advising and appeals
Click HERE to Reach a Housing Counselor or Call (504) 596-2100