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The Homeownership Protection Project’s certified counselors offer free counseling to homeowners in the New Orleans area around a variety of post-purchase issues.

Mortgages

  • Foreclosure prevention, delinquency and default counseling
  • Budget and credit counseling
  • Assistance negotiating with lenders for affordable forbearance plans, loan modifications, partial claims, loan payoffs and other loan repayment options
  • Assistance negotiating with lenders to release insurance claim funds
  • Assistance resolving disputes over escrow accounts, late fees, and improper credit reporting
  • Attorney and refinancing referrals
Lending Discrimination
Road Home Program
  • Counseling on program policies, process, guidelines, and appeals
  • Document requests
  • Appeal and dispute resolution assistance
  • Attorney referrals for successions, title clearance, and other ownership and legal concerns

Insurance

  • Assistance understanding the insurance claim process and insurance policies
  • Document requests
  • Attorney referrals for unresolved insurance claims
  • Advising on the purchase of homeowners and flood insurance

Other Recovery Issues

  • Contractor advice and assistance with Attorney General and Better Business Bureau complaints
  • Homestead exemption and property tax advising
  • FEMA and SBA advising and appeals

Click HERE to Reach a Housing Counselor or Call (504) 596-2100