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Intake Specialist

The Greater New Orleans Fair Housing Action Center (GNOFHAC) seeks an Intake Specialist to manage the organization’s intake process and provide administrative and litigation support.  

Education Requirements: Bachelor’s degree, Paralegal Certificate or relevant office experience.  

Immediate Supervisors: Legal Director, Director of Finance 

Qualifications: The ideal candidate will be detailoriented and highly organized, efficient at office and administrative tasks, able to complete assignments and manage duties on time with minimal oversight. In addition, the ideal candidate should have excellent interpersonal skills, strong writing and reading comprehension ability, excellent computer skills, including proficiency in Microsoft Word, Excel and Adobe Acrobat, and possess strong proofreading and document formatting skills, including the ability to generate tables of contents and tables of authorities. Familiarity with electronic case management systems is a plus. Two years of experience working in an office environment is preferred. A demonstrated commitment to civil rights is essential. Bilingual (Spanish/English) strongly preferred.

Responsibilities: The Intake Specialist/Administrative Assistant’s essential responsibilities will include: 

  • Assist with the screening of requests for legal assistance, including answering phones, conducting initial client interview and obtaining documents relevant to intake; 
  • Serve as first point of contact with community members and potential clients;
  • Prepare office space for daily business operations;
  • Maintain full and accurate case files; obtaining relevant documents from electronic databases (PACER, Lexis), attorneys, clients, and other sources; 
  • Maintain databases and case management software; generating reports as needed for grant reporting and litigation purposes; 
  • Compose and prepare correspondence for signature; proofread correspondence, documents and filings; 
  • Maintain case calendars, including filing deadlines and other important dates, providing attorneys with advance notice of upcoming deadlines;
  • Assist with the preparation of documents; photocopying and assembling documents with attachments for filing and mailing;    
  • Perform day-to-day administrative duties including mail receipt and distribution, maintain an inventory of office supplies and ordering as necessary, and provide other support as needed;
  • Work under the supervision of the Director of Finance to assist with accounting duties including maintaining the check and cash receipts log, prepare check requests and mail bill payments, and support monthly credit card reconciliations;
  • Safeguard clients’ security and confidentiality;
  • Work as a team and support the mission and goals of the organization and programs;
  • Other duties and special projects as assigned.

Salary: Salary is commensurate with experience within the guidelines of GNOFHAC’s pay scale. Excellent employerpaid benefits, including health benefits, retirement contributions, and a vacation and holiday package.

How to Apply: The position is open until filled. Please email a resume and a cover letter explaining your interest in the position and qualifications to with the subject “Intake Specialist position.” Incomplete applications will not be reviewed.

NO CALLS PLEASE. Due to the high volume of applications, GNOFHAC cannot return phone calls about the position and does not notify applicants of status except when an interview is granted.

GNOFHAC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, disability, familial status, marital status, age, sexual orientation, or gender identity.



Spring/Summer 2019 Law Clerks

The Greater New Orleans Fair Housing Action Center (GNOFHAC) seeks dedicated, motivated, and talented law students for spring and summer 2019 internships.

Law clerks assist GNOFHAC attorneys with the investigation and enforcement of fair housing complaints. Work may involve all aspects of litigation, including client intake, performing legal research, conducting factual investigation, drafting memoranda and motions, analyzing discovery materials, attending court proceedings, and preparing briefs. Law clerks may also assist with community outreach events designed to educate the public about their fair housing rights.

How to Apply: Please submit a resume, cover letter, and writing sample to Elizabeth Owen via email at eowen_at_gnofairhousing_dot_org.  Applications will be considered on a rolling basis.

Education, Outreach and Policy Internships

The Greater New Orleans Fair Housing Action Center (GNOFHAC) is a nonprofit civil rights organization dedicated to ending housing discrimination in Louisiana by:

  • Conducting fair housing investigations
  • Filing lawsuits and complaints against individuals and entities caught illegally discriminating
  • Promoting equitable housing laws
  • Teaching the community about their fair housing rights and responsibilities
  • Intervening on behalf of homeowners facing foreclosure

About the Education & Outreach and Policy Departments

GNOFHAC’s Education & Outreach Department provides Fair Housing education to a wide variety of stakeholders including renters, first time homebuyers, landlords, property managers, real estate agents, developers and government officials. We educate the wider public through social media, print and radio advertisements, and targeted outreach. We also conduct workshops for youth and publish an original children’s book The Fair Housing Five.  GNOFHAC’s Policy Department promotes equitable housing laws and regulations on the local, state, and national levels. Recent victories include the expansion of housing protections for survivors of domestic violence through the passage of the Louisiana Violence Against Women Act in August 2015.

Education, Outreach and Policy Research intern applications are welcomed throughout the year with slots available in the Spring and Fall semesters, as well as over the summer.

Internship Activities

The focus of each internship will be designed in consultation with GNOFHAC staff, taking into account department needs and intern skills and areas of interest.  Tasks might include:

  • Producing and posting relevant content (including text, graphics, and video) to Facebook and other social media
  • Designing advertisements (print, radio, social media), flyers and brochures
  • Helping plan GNOFHAC’s annual Fit for a King Fair Housing Summit, as well as workshops and other events
  • Tabling at community events and other direct outreach
  • Assisting with Fair Housing Five youth workshops
  • Bringing policy related research projects from inception to completion. Projects combine social science skills with project administration (sample projects include research and data collection on the Louisiana state legislature; using U.S. census data to track demographic changes; and mapping opportunity through local land use laws).

Interns should be interested in civil rights, law and policy, history, community education and/or design and marketing. Preferred candidates are tech-savvy, highly organized, and have a basic understanding of federal, state and local government. This is a great way for any social science major to apply classroom skills to real-world challenges.  Ability to work occasional evening and weekend hours preferred.

How to Apply: Please submit a resume, cover letter, and writing sample to Renee Corrigan at RCorrigan_at_gnofairhousing_dot_org and Maxwell Ciardullo at MCiardullo_at_gnofairhousing_dot_org.  Applications will be considered as follows:

Spring 2019: Applications due October 30th, 2018; candidates notified November 15th, 2018

Summer 2019: Applications due March 30th, 2019; candidates notified April 15th, 2019

Fall 2019: Applications due July 15th, 2019; candidates notified August 1st, 2019