Homeownership Protection Project

Services • History • Contact

 

SERVICES

Foreclosure Prevention

Our experienced homeownership counselors can help you to avoid foreclosure and stay in your house. Our services are free of charge and available to all homeowners in the New Orleans area who may be at risk of losing their homes. Beware of any services that offer to help you stop a foreclosure but require you to pay a fee first. Read More or download an application.

Mortgages

• Foreclosure prevention, delinquency and default counseling

• Budget and credit counseling

• Assistance negotiating with lenders for affordable forbearance plans, loan modifications, partial claims, loan payoffs and other loan repayment options

• Assistance negotiating with lenders to release insurance claim funds

• Assistance resolving disputes over escrow accounts, late fees, and improper credit reporting

• Attorney and refinancing referrals

Road Home Program

• Counseling on program policies, process, guidelines, and appeals

• Document requests

• Appeal and dispute resolution assistance

• Attorney referrals for successions, title clearance, and other ownership and legal concerns

Insurance

• Assistance understanding the insurance claim process and insurance policies

• Document requests

• Attorney referrals for unresolved insurance claims

• Advising on the purchase of homeowners and flood insurance

Other Recovery Issues

• Contractor advice and assistance with Attorney General and Better Business Bureau complaints

• Homestead exemption and property tax advising

• FEMA and SBA advising and appeals

 

HISTORY

GNOFHAC launched its Homeownership Protection Project in April 2006, as part of the National Fair Housing Alliance's (NFHA) Hurricane Relief Project. Utilizing NFHA's resources and experience with fair lending, insurance, and predatory lending issues, and GNOFHAC's standing in the community, the project was designed to provide assistance to homeowners affected by Hurricanes Katrina and Rita.

Since it inception, GNOFHAC staff has worked to protect homeownership and help residents recover and rebuild in hurricane-impacted areas of South Louisiana by providing counseling, guidance, and technical assistance with mortgage lending, property insurance, recovery programs and rebuilding concerns.

Four years after Hurricanes Katrina and Rita, the Homeownership Protection Project continues to assist residents hoping to return home and rebuild their lives and communities, as well as homeowners at risk of losing their homes dues to the increasing wave of foreclosures in the community. Our efforts have saved hundreds of homes from foreclosure, and helped many more receive fair compensation from insurance companies and government recovery programs for hurricane losses, but our work is not done until every homeowner who wants to return to their home has the opportunity to do so.